Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps. Here’s an example of what you need to say, “I would like to close my Crypto.com account.
Once your identity is confirmed, someone from the Crypo.com team will process your account closure request. If you’ve done that already, then you can follow the processes below to close and delete your account on Crypto.com exchange. Alternatively, you can simply choose to spend the card’s balance to zero, so no fee will be incured on your account. Finally, if you use the Crypto.com VISA card, there will be a $50 card closure fee charged to convert and returned the funds to your account. If you ever want to use the Crypto.com exchange again after closing your account, you can simply create an account as a new user and go through the KYC process all over again. To access the Crypto.com exchange, you need to create an account and just like most exchanges out there, creating an account on Crypto.com is a breeze.
Step 3: Take a Photo of Yourself and the Paper
In this guide, we will show you how to permanently close your Crypto.com account as well as other things you need to know about deleting an account on the Crypto.com exchange and mobile app. Depending on when you ask Crypto.com to close your account, it can take anywhere from one to a few days. Also, note that closing your account can only be done through email. After you’ve written down your name, date, and “Crypto.com” on a piece of paper, you need to take a photo of yourself holding it.
Can Closed Accounts on Crypto.com Be Recovered?
- If you are ready to close your Crypto.com account, ensure that no pending transactions are in your account.
- When you delete your Crypto.com account, any discounts, cashback rewards, travel insurance, and other perks come with the card.
- Once your personal information, including “Crypto.com” and your date of birth, is on paper, take a photo holding the latter and ensure the information therein is visible.
- Upon cancellation, you will permanently lose access to your accounts and transaction history.
Yes, to close your Crypto.com account, you will have to pay a $50 fee. Simply open the Crypto.com app and wait for it to unlock through FaceID and TouchID, or enter your passcode. Details on how to withdraw funds from your Crypto.com Exchange account can be found here.
It should be noted that this fee can be avoided altogether by spending the card’s balance down to zero before closing. Once your identity has been confirmed, someone from the Crypo.com team will process your account closure request and your account should be deleted/closed in due time. Make sure you don’t have any pending transactions or balances before you close your account. Withdraw any money remaining in your Crypto.com account to another cryptocurrency wallet. However, if the balance you have falls short of the withdrawal limit, you can get in touch with Crypto.com customer service to help you out. Then, the process is a little similar to closing your Crypto.com account.
Depending on the method you choose, you will receive the notification by email or text. On your laptop or mobile device, log onto the app card page and tap on the card icon. However, to get the money back, there are a few conditions you need to meet.
After you prepare the photo with the paper, it is time to contact the support team and ask them to close your account. You should also note that there are some processing costs you have to pay to close your account. If you wish to deactivate or delete your Crypto.com account for whatever reason, you will get the information you need right here. There are multiple reasons for getting rid of your Crypto.com account. Probably, you no longer use your Crypto.com account, and you may be thinking cryptocurrency is not the right venture for you.
Why Should You Use DoNotPay to Delete Old Accounts?
Your data can take up to 5 years to be deleted from the Crypto.com servers and this is due to compliance with government requirements and obligations in the countries where they operate. Once the address is added to your withdrawal whitelist, navigate to the Balances tab and click on the [Withdraw] button next to the crypto to be transferred. In both instances, this only works if you make a formal request to Crypto.com. The request must be made before you close your account to make things easier. On average, you’ll get a response to your email within a day, and once the cancellation process is done, you’ll get an email confirming that.
If the photo you send is declined, you can take another and send it to [email protected]. Take a picture of yourself holding the document you just filled out. The photo you take should clearly show your face, upper chest, and whole arm.
If your photo is rejected, you need to take another one and send it to again. In addition, your face, upper torso, and arm should be visible in the photo. After you’ve sent the photo of yourself, you need to wait for Crypto.com’s response. Join over 4,000+ cryptopreneurs who follow our publications and guidelines on the social media communities. All you how is phantom profit calculated will need is the cryptocurrency address that you want to deposit to.
Alternatively, you can simply choose to spend the card’s balance to zero and no fee will incur when closing your Crypto.com account. Also, keep in mind that, according to a privacy notice made by Crypto.com, the crypto exchange is required and does retain personal data for 5 years after you close your account. This decision was made to comply with the EU Anti-Money Laundering legislation (Anti-Money Laundering Directives).
However, it is extremely important to know when to close your account, to be 100% sure about your decision, and to complete some critical steps before proceeding with closing the account. Thus, let’s discuss all these steps and what the Crypto.com account closure process implies. If you decide to move to another exchange and you’re sure you won’t be needing Crypto.com again, you can delete your Crypto.com account permanently in a few steps. Bear in mind that deleting your account means that you won’t be able to have access to it ever again. Maybe you’ve found a better platform, or maybe you’re just tired of all the hype around cryptocurrency. Many users trade on Crypto.com’s mobile version, as it is an easy-to-use and comprehensive platform.
What should I know before closing my account?
However, if you want to close your account, you should withdraw all your funds. Founded in 2016 in Hong Kong, Crypto.com is a cryptocurrency exchange now available almost worldwide and surprises users with an extremely user-friendly interface available on mobile. With over 70 million customers worldwide, Crypto.com has become one of the top choices for those seeking a trading platform to make their crypto journey better. Although Crypto.com is a bright platform with numerous valuable features and strong security measures, there might be some cases in which you want to close your exchange account. You are advised to download your transaction history for tax-related purposes, as you will permanently lose access to your transaction history after the account is closed. Please refer to How does the $50 close account fee work for my Crypto.com Visa Card for more information about the cancellation process and fee for your Crypto.com Visa Card.
The process might require several identification steps, but it is to ensure no identity theft happens. All in all, you can consult with Crypto.com and find out if closing the account is the best way forward. Please note that you will be required to pay a $50 fee to close your Crypto.com Visa Card. If you still use the account, yes, you can leave your funds on Crypto.com.
Once your personal information, including “Crypto.com” and your date of birth, is on paper, take a photo holding the latter and ensure the information therein is visible. Also, your entire arm, face, and chest must be visible in the picture. Crypro.com may reject your request to remove your account if these details are hardly visible. Yes, you can close your account by taking a photo with a paper sheet with various details and then contacting the support team to request the account closure. Although you don’t have a special section where you can simply click on a button and delete your account, the account closure process is pretty straightforward. If you choose to close your Crypto.com Visa card, there will be a $50 fee applied to cover the processing costs of returning any remaining balance on the card to you.
